A new dawn in healthcare: The transformative vision of HCA Healthcare
HDM seeks to understand HCA Healthcare’s Dr. Michael Schlosser’s vision of technology-driven, patient-centric care.
In an era where healthcare is rapidly evolving, Dr. Michael Schlosser, senior vice president of transformation and innovation at HCA Healthcare, offers a refreshing perspective. Mitchell Josephson, CEO of Health Data Management, had a chance to sit down with Schlosser to learn about his journey to HCA Healthcare, his desire to make a meaningful impact and HCA Healthcare’s advanced initiatives aimed at transforming healthcare delivery.
Here are the top 10 themes that surfaced during the interview.
1. Pioneering Leadership for Greater Impact
Starting his career in neurosurgery, Dr. Schlosser's path took an intriguing turn towards leadership. This shift was not just about a role change but about influencing healthcare on a larger scale. His journey is a testament to the power of leadership in driving significant improvements in healthcare.
2. Rethinking Healthcare in the Wake of a Pandemic
The COVID-19 pandemic served as a turning point, highlighting care delivery needs for healthcare systems. It became evident that existing technologies could be improved to support clinicians, sparking a drive to reimagine healthcare delivery using advanced technology as a cornerstone.
3. Envisioning a Future of Patient-Centric Care
At the heart of Dr. Schlosser's vision is a future where technology seamlessly integrates into healthcare, allowing care teams to focus entirely on the patient. This patient-centric approach redefines the interaction between caregivers and patients, ensuring that technology enhances rather than hinders the care process.
4. Empowering Patients and Caregivers Through Information
Dr. Schlosser advocates for a healthcare environment where information is shared openly between patients and caregivers. This approach not only fosters transparency but also empowers patients, making them active participants in their healthcare journey.
5. The Integral Role of MEDITECH Expanse
MEDITECH Expanse emerges as a crucial element in HCA Healthcare's vision. Its ability to streamline workflows and manage data effectively is pivotal in realizing the envisioned future state of healthcare.
6. Embracing Change with Positive Feedback and Effective Management
Implementing new systems in healthcare is challenging, but HCA Healthcare's experience with MEDITECH Expanse has been met with positive feedback. Key to this success is a focus on change management, ensuring that colleagues adapt smoothly to new technologies.
7. Tackling Healthcare Inefficiencies Head-On
Dr. Schlosser highlights significant opportunities to improve workflow in current healthcare practices. Working with frontline clinicians to address them is crucial for optimizing care delivery, reducing administrative burdens, and ultimately improving patient care.
8. Innovative Technological Solutions in Practice
Real-world examples of technology implementation, like ambient speech and natural language processing, demonstrate HCA Healthcare's commitment to improving documentation processes. These technologies are not just about efficiency for providers but also about enhancing the quality of patient care.
9. Revolutionizing Staffing and Scheduling in Healthcare
Innovations in staffing and scheduling are underway at HCA Healthcare, utilizing data science tools to align staff deployment with patient care demands. This approach aims to ensure optimal staffing levels, thereby supporting patient safety and care quality.
10. Ensuring Consistent Patient Safety Through Staffing Balance
Dr. Schlosser addresses the critical issue of staffing variation and its potential impact on patient safety. By leveraging AI and machine learning, HCA Healthcare aims to optimize staffing levels, ensuring that the right people are in the right place at the right time to support patient care and safety.