HDMKLASroom (CxE3S3): Clinician Experience – Southwest Community Health Center; tech-enabled clinical services for chronic conditions management
Hear how remote monitoring technology is necessary, but not sufficient for success in population health management. The delivery of technology-enabled clinical services holds great potential for improving clinical quality and improving care team efficiency.
Since 2018, The Centers for Medicare & Medicaid Services (CMS), has provided reimbursement for remote physiologic monitoring (RPM) services for Medicare beneficiaries, building upon its program of support for between-visit care that began with the Chronic Care Management (CCM) program three years earlier. Yet, despite rapid expansion of monitoring services and the promise for better patient outcomes, RPM programs have yet to achieve substantial population health management improvements at scale in the US.
Throughout the course of the COVID-19 pandemic, we have witnessed rapid expansion of mobile health technologies. Nonetheless, most healthcare providers still practice in a traditional model of care delivery and have not made adjustments to their systems and workflows necessary for success in team-based care.
Our discussion focuses on how remote monitoring technology is necessary, but not sufficient for success in population health management. Rather, the delivery of technology-enabled clinical services holds great potential for improving clinical quality and improving care team efficiency.
Viewers will learn:
- Successes and lessons learned with implementation of RPM in a large Federally Qualified Health Center
- Cultural and operational adjustments needed to implement RPM effectively into clinical practice
- Advantages of combining CCM and RPM to improve between-visit patient engagement
Educators
TimeDoc Health: Paul Helmuth, MD, Medical Director
TimeDoc Health: Sarah Cameron, LCSW, Vice President of Care Management
Community Health Network of Connecticut: Richard Albrecht, Executive Director, Telehealth Network
Southwest Community Health Center: Dara Richards, MD, Chief Medical Officer
This program is made possible through generous support from TimeDoc Health
