Video: Partnership is earned, and bringing value is a culture.

A strong culture, deep partnerships, and a clear vision are the key principles that so many organizations miss, but when executed well can be the needed edge in being prepared for the next pandemic moments to come in healthcare.



"You have to earn a partnership," says Jim Costanzo, CEO of Nordic Consulting. A partnership, like a marriage, succeeds when both partners are 'all in.'  

Adam Gale, CEO of KLAS Research, echoes the observations made by Costanzo and highlights some of the characteristics of strong partnerships. “A true partnership is a great position to be in, but a lot of providers are sick of vendors coming in and saying, ‘Let’s partner on this.’ They just feel like, again, it’s maybe just a one-sided partnership.” 

Watch as HDM's Fred Bazzoli, Jim Costanzo and Adam Gale discuss what it takes to succeed in today's healthcare landscape. A strong culture, deep partnerships, and a clear vision are the key principles that so many organizations miss, but when executed well can be the needed edge in being prepared for the next pandemic moments to come in healthcare. Read the Article


Best in KLAS leaders share success principles BEYOND THE RANKINGS

EPIC Systems:

Where will healthcare be in 2 years…20 years? Epic’s Judy Faulkner shares insights. 

The Chartis Group:

Purpose, impact, respect, caring – those who work for it have value to contribute back to the world

 Nordic:

Provider/vendor partnership – not 50-50 split but each 100% committed.

Galen Healthcare Solutions:

Culture is king when counteracting healthcare’s workforce challenges  


Best in KLAS Report

2022 Best in KLAS Awards - Software and Professional Services

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