What should Cerner customers understand about the new OracleCerner now?

Part 4 – Should customers take a cynical view or an optimistic one of Oracle’s plans, customer opportunities, and patient data relative to Cerner?


Oracle Cerner Special Report part 2 - What questions and expectations should Cerner customers be contemplating?


Mergers and acquisitions typically raise fears and concerns among customers, and panelists say customers need to take due diligence steps, such as checking data governance and ascertaining what data is under the full control of the organization and what downstream systems are affected by the EHR.

Customers are likely to be laser-focused on ensuring they have sufficient support for current systems and problem resolution. Oracle should be able to provide some assurances here, if it can provide some of its massive resources for support and technology resolution initiatives. Customers also will be counting on Oracle to make needed investments in technology development. And customers need assurances that the purchase of Cerner was something more than just a play for patient data that can be offered to life science companies.


This HDMvideo is part of a special report series exploring Oracle's acquisition of Cerner.

What will Oracle learn with its acquisition of Cerner? Can Oracle’s acquisition of Cerner finally answer decades of questions, achieve more than its predecessors’ mixed bag of successes...and avoid massive failure? What do these tech giants not understand about healthcare, and what can healthcare embrace from big tech as healthcare consumerism draws more outsiders in?

Throughout this series, our HIT consultant panel offers perspective and their answers to the myriad of questions encompassing big tech’s desire – and ability – to conquer healthcare.

View the full Special Report including panel discussions, articles and KLAS Research insights

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